Terms & Conditions

Welcome to SMP Food Products. By accessing and using our website, you agree to comply with the following terms and conditions. Please read them carefully.

1. General

• These Terms & Conditions govern your use of our website and services.
• By using this website, you agree to follow all applicable laws and regulations.
• We reserve the right to update or modify these terms at any time without prior notice.

2. Products & Availability

• All products listed on our website are subject to availability.
• We strive to ensure accurate product descriptions, but minor variations in color, texture, or appearance may occur due to the nature of food products.
• We reserve the right to discontinue or modify products without notice.

3. Pricing

• All prices are listed in INR (₹) and are subject to change without prior notice.
• We reserve the right to correct any pricing errors at any time.
• Applicable taxes and delivery charges may be added at checkout.

4. Orders

• By placing an order, you agree to provide accurate and complete information.
• We reserve the right to cancel or refuse any order if fraudulent or incorrect details are suspected.
• Order confirmation does not guarantee acceptance; it may be canceled due to stock or operational issues.

5. Payments

• Payments must be made through the available payment methods on the website.
• All transactions are processed securely through third-party payment gateways.
• We are not responsible for any payment failures or issues caused by external providers.

6. Shipping & Delivery

• Delivery timelines are estimates and may vary based on location and external factors.
• We are not responsible for delays caused by courier services or unforeseen circumstances.
• Customers must ensure someone is available to receive the order at the provided address.

7. Returns & Refunds

• Returns and refunds are governed by our Return & Refund Policy.
• Due to the nature of food products, returns are generally not accepted unless the product is damaged, incorrect, or defective.

8. User Responsibilities

• You agree not to misuse the website or attempt unauthorized access.
• You must not use the website for any illegal or harmful activities.

9. Intellectual Property

• All content on this website (text, images, logos, branding) is the property of SMP Food Products.
• Unauthorized use, reproduction, or distribution is strictly prohibited.

10. Limitation of Liability

• SMP Food Products shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
• We do not guarantee uninterrupted or error-free access to the website.

11. Privacy

• Your use of this website is also governed by our Privacy Policy.

12. Governing Law

• These Terms & Conditions are governed by the laws of India.
• Any disputes shall be subject to the jurisdiction of local courts.